My Trips is your account area for everything about your reservations: view trips, download confirmations and receipts, and message us about a specific reservation.
Details
Under your reservation or booking details there is an Order, Reservation, or Booking Communication feature (similar to a chatbot) that lets you communicate directly with us about that specific reservation or booking. If you made a mistake while booking, this is one of the ways to get it corrected.
Steps
- Log in to your account.
- Open Trips (My Trips).
- Select the trip you want to view, download, or message us about.
- Use the communication feature under the reservation details to send us a message about that trip.
Related help
- How do I check my reservation?
- How do I change or reschedule my reservation?
- How do I get my confirmation or receipt?
Relevant actions
Still need help? Contact Point To Point Express – call or text +1 (801) 528-7825 (24/7) or email support@point-to-point-express.com.