Service animals may travel unkenneled as required by the Americans with Disabilities Act (ADA). Non-service animals must be kenneled, and animals over 25 pounds require a private vehicle (which is what we provide).
Details
Please inform us in advance of any allergy concerns or specific needs, and we will do our best to assist. Pet crates count as special items and may require additional fees or a vehicle upgrade.
Steps
- Tell us at booking that you are traveling with an animal.
- Kennel your non-service animal for the trip.
- Note any allergies or special needs in your booking.
Related help
Relevant actions
Still need help? Contact Point To Point Express – call or text +1 (801) 528-7825 (24/7) or email support@point-to-point-express.com.