Call or text our Customer Care team at +1 (801) 528-7825 – available 24/7 – for immediate support with delays, route changes, or questions about your ride.

Details

For non-urgent matters, email support@point-to-point-express.com. If you believe your driver is driving unsafely: calmly ask the driver to pull over at the nearest safe location; if the driver refuses or continues to drive dangerously, call 911 immediately, and once you are safe report the incident to us at +1 (801) 528-7825 or support@point-to-point-express.com. We take such matters very seriously and will investigate thoroughly.

Steps

1. Urgent issue during the trip: call or text +1 (801) 528-7825.
2. Non-urgent: email support@point-to-point-express.com.
3. Safety emergency: 911 first, then report to us once you are safe.

Related help

• How do I contact my driver?
• How do I contact Point To Point Express?

Relevant actions

Still need help? Contact Point To Point Express – call or text +1 (801) 528-7825 (24/7) or email support@point-to-point-express.com.